Last Revised: 2nd February 2022

This Privacy Policy applies to IT Solutions Support Ltd. Registered at 2-4 Ravenstone Street SW12 9SS and the entities we own (“IT Solutions Support”, “we”, “us”, “our”, “site”). Collects, use controls and discloses your Personal Information when you visit our Site.

Terms and Statement

• • IT Solutions Support Network – IT Solutions Support Ltd is a UK private limited company with one or more members in its firms. All of which are legal entities that comply with the legislation in place.
  • Data Protection Legislation – DPA is the EU General Protection Regulation 2016/679 related to data privacy and data protection.
  • Process – A procedure we perform or series of actions we take towards information we obtain from you, which are: collecting, recording, modifying, deleting, storing, transfer

How We Collect Personal Information

 IT Solutions Support is committed to protecting your personal information conforming to GDPR policies by handling it responsibly and using it appropriately. This Privacy Policy tells you how we protect and use the information we gather from you. When you visit the Site, we collect information about your device, your interaction with the Site, and the knowledge necessary to process your purchases.

We may also collect additional information in various ways, such as contacting us for customer support, conducting transactions with us, our affiliates, public sources, a social media website, or others. This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Collecting Information

• • Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Source of collection: Collected automatically.
    when you access our Site using cookies, log files, web beacons, tags, or
    Pixels, google analytics, forms.
  • Purpose of collection: Perform analytics on Site usage to optimise our Site.
  • When you send us an application or other form.
  • When you subscribe to our newsletters, we may send information that may be interesting for you. You also have the right to unsubscribe to our newsletters by contacting us or following the unsubscribe instructions on the information provided or from our website.

Using Personal Information

• • We use your Personal Information to provide our services to you, which we obtain from third-party platforms, website forms, public surveys. This includes your name, age, gender, date of birth, mailing address, e-mail address, and phone or mobile numbers.
  • Your data may be used for business purposes such as: (1) We may use your data for you or third parties or our clients with services that may be of use or interesting and which of my correspondence to “you”, “third parties”, “IT SOLUTIONS SUPPORT LTD”, “Service Providers”, or “Government Authorities”.
  • We may also use your data for security reasons such as conducting due diligence checks about our services, legal or regulatory requirements, financial accounting, invoicing, and risk analysis.
  • We may also use your data for the relationship manager to contact you regarding event invitations, marketing or research purposes and feedback based on our services.

Your Personal Data Collected from our Website

• • We may use your data to improve our website by tailoring its content to provide a better human-centric experience.
  • To manage and respond to request you submit from our forms in the Site.
  • To provide you with services that may be relevant to you, this includes our products and digital solutions services.

Data Retention

 IT SOLUTIONS SUPPORT stores your personal information for the duration of the relevant business or social relationship. Should we need to protect ourselves against claims, historical record-keeping, analysis, and compliance with our information management policies?

• • For requests according to deletion of your data, please refer to the “Your Rights” section of our Privacy Policy.

Commenting

• • When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Sharing Personal Information

As described above, we may share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

• • We may share or transfer your Personal Information to other members of the IT SOLUTIONS SUPPORT, third party services, online platforms, government authorities that provide us information, and any member of the IT SOLUTIONS SUPPORT or connected to a potential commercial transaction.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or another lawful request for information we receive, or otherwise protect our rights.
  • We respect, protect, and safeguard safety and legal rights, users, our society, and security from fraud and malicious activity.

Advertising & Marketing

As described above, we use your Perso

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Your Rights

You have the right to request access to the personal information that we have collected about you under data protection laws; you have ownership of the following:

• • Please request a copy of your data to review and make amendments that we hold about you.
  • Request to modify your data.
  • Request to correct inaccuracies in that data to be fixed.
  • Request to delete your data.
  • Request to cease processing of your personal information. You may also request that to stop sending you marketing newsletters or messages.

If you wish to access or see a copy of your data, please contact us at data@itsolutionssupport.uk.

We aim to respond promptly, investigate, and comply with the request and the Data Protection Legislation requires. Otherwise, we will comply with our legal obligations regarding your data rights as a data subject. Additionally, if granted by local law, you have the lawful request to send a complaint to the Information Commissioners office that regulates and supervises the use of personal data in the UK – 0303 123 1113.